How Can We Help?

Your satisfaction with your furniture is very important to us. If you have any questions about the furniture you have on order or the furniture in your home, we are here to help.

Delivery & Shipping

How fast can I get my furniture or mattress delivered?

In most cases, we can deliver your purchase the very same day! Because we sell directly off our showroom floor, you don’t have to wait weeks or months for comfort. Delivery speed depends on product availability and your location — call us to confirm.

Do you offer free delivery?

We offer fast and affordable delivery options, and local delivery is often free during select promotions. Contact us or request a quote for exact pricing based on your area.

Will you remove my old furniture or mattress?

Yes! We offer convenient haul-away service so you don’t have to worry about old items taking up space. Just let us know in advance when scheduling your delivery.

What if my home has stairs or tight spaces?

No problem. Our delivery team is experienced in safely navigating all types of spaces. If there are any special circumstances, please let us know when scheduling so we can prepare accordingly.

Can I schedule my delivery for a specific day or time?

Absolutely. We offer flexible scheduling, including weekday, weekend, and evening options whenever possible. We’ll confirm your time window before delivery and keep you updated if anything changes.

Product Questions & Issues

Is this item in stock?
My product arrived damaged — what should I do?
What’s your return policy?
Can I return a mattress?

Financing & Payments

Do you offer financing?

Yes, we offer special financing allowing you to buy now and pay over time. For more details, please contact the store or visit our financing page.

How does financing work?

You can apply for financing online or in-store. Once approved, you can use the card to make purchases and manage your account online. Please note that financing is not available for clearance items.

When will I be charged?

If you choose to finance your purchase, you typically will receive payment details directly from the financial provider you were approved through. They will outline your billing schedule and next steps.